What is Pahadan Studio's Exchange Policy? 

 If you receive an incorrect / damaged product write to us at contact@pahadanstudio.com, Our team will contact you within 24 hrs. Then you can send it back to us within 07 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a Pahadan Studio voucher.  

How do I send the product back? 

You can send it back to us via a cost-effective courier company or registered post. 

Can Pahadan Studio arrange for the product to be picked up from my address? 

Reverse pickup will be arranged only in the following conditions. 

• Product damaged when received
• Product is defective in any way
• If your address falls in the list of serviceable PIN codes (ie, for this particular service), we can definitely arrange for the product to be picked up from your address. 

Will I have to pay for returning the products? 

Yes, you will have to bear the postal charges for sending your products back to us.  

I have received a wrong / defective product. How do I proceed? 

Please send us images of the product at contact@pahadanstudio.com and our team will get back to you. We will arrange for a reverse pickup (If eligible) and once we have received the product, we will reimburse you in the form of a Pahadan Studio voucher.   

Can I get a refund on a cancelled order? 

Refund will be processed through same mode within 10 working days. Customer can cancel the order within 1 hour after placing the order 

If you have any further questions about the return/exchange policy then please contact us at contact@pahadanstudio.com